« Real Estate Sites | Main | Intelligent Metadata »

September 28, 2006

Key Components of Metadata

We have many information and knowledge stores around the organization. I ran across this last night in regards to the criticality of the information collection and metadata.

You HAVE the Information
You must actually collect the information and store that information within the some technology or knowledge store. Ensure that you have solid RIM standards and processes to ensure quality.

Metrics: Content, Inventory Turnover

You KNOW that you have the Information
Having collected the information, you must know that you have collected it or someone else has collected it. Storing information that no one has knowledge creates an environment that produces limited reuse. Key to this is integration into the current information architecture, search utilities and marketing the store itself.

Metrics: Brand Visibility, Marketing

Understand How to ACCESS the Information
You must make the information understandable and easy to use. Information must be placed into context in order to create knowledge. All information stores should be based on usability principles in order to ensure that everyone can get some degree of value.

Metrics: Usability Studies,

USE the Information in Value-Add Processes
Information must be used in order to create value. The usage can be an information exchange or full scale reuse. While information associated with risk control may not be used, over the long haul exchange and reuse rule.

Metrics: Usage Metrics like Information Exchange, Reuse and Risk Assessment

You must TRUST the Information
Information must be as accurate as possible. Trust takes time to build but only a few laps to destroy.

Metrics: Data Quality, Trust Survey

What about the Value of Information. Perhaps a topic of another entry.

Posted by Todd at September 28, 2006 1:12 PM