« ICKM Conference | Main | ICKM Location »

October 26, 2005

New Implementation Strategy

If you want to build a great collaborative or metadata environment, simply follow the lead of others

Dell; Cut out all of the crap and eliminate the bureaucracy
IBM; Add Services and Solutions Galore
Harley Davidson; Brand Excessively, Tattoo’s for everyone
Home Depot; Customer Service: Hire for Knowledge and Service Attitude
Dutch Boy; Design: Don’t Be Better, Be Different
Lowes; Self Service: You can do it and we can help
Intel; Destroy your business before someone else does it for you
Ferrari; Perfection: 1971 Daytona Spyder (365 GTB)
Starbucks; Engage ALL of the Customers Senses
UPS: Growth Horizontally and Vertically, Evolve Diagonally
3M: Innovate or Die Trying
Disney: Service means Exceeding Expectations and Attention to the Details
GE: Online Integration with 75% Activities Digitalized in 3 years
Southwest Airline: Strategy: Dont just stand there, do something.
Progressive Insurance: It’s all about the Business of Speed

Posted by Todd at October 26, 2005 7:34 PM

Copyright © 2002 - 2005 - R. Todd Stephens, Ph.D. All rights reserved.