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March 7, 2005

Moving Beyond the Product

One thing that is becoming abundantly clearer is the focus on the product within the technology community. Recently, our organization starting reviewing the capability, usage, and content of the different technologies deployed in the information management space. Applying this to the metadata space, we excel at deploying the application and the supporting infrastructure. Applications are abundant and they can easily be deployed in the current infrastructure of any organization. Whose responsibility is it that the repository environment is actually used? We in the technology utilize the time tested excuse of Who us?. It can’t be our problem since we deployed the application into 24x7 environment with 99.9% up time. We are hiding behind the infrastructure wall and its time we emerge and ask ourselves what our responsibility is to making the application easy to use and easy to understand? What does your integration process look like? Have you moved every business process online and make it a 1-2-3 success story? Or have you taken the traditional path; make it as complicated as possible because we measure our worth by demonstrating how smart we are and how much knowledge we can hoard. Perhaps, we need to take a look at a new business model. It is time!

Posted by Todd at March 7, 2005 9:00 PM